Business Update: COVID-19
OPERATIONS UPDATE - 13th MAY 2020
The Safety, Health and Well-being of our staff, community and customers continue to remain our No.1 priority during the Coronavirus outbreak. Since we recommenced operations on 27th April, we have modified our working processes and procedures to protect our staff and customers.
Our staffing levels have increased on a weekly basis to meet the increasing volume of orders. Where possible, our staff are working remotely with a core team processing and delivering orders from our base in Swadlincote. Team members who have returned to our offices are doing so under strict guidelines in accordance with current Government advice. In addition, all our drivers have been issued with a “Responsible Delivery Procedure” setting out our revised methods for safe delivery and receipt of goods. I am pleased to advise we are now offering a complete delivery service.
The JB Kind sales team will be pleased to assist with any query you may have and can be contacted via the details shown below.
TEL: 01283 554197
EMAIL: [email protected]
FAX: 01283 554182
The online portal is also open, allowing our partners and trade customers to check stock, pricing and place orders after logging in to the system with your usual access details. Orders can also be placed via email on [email protected]
We are still working on reduced staffing levels and as a result, for a limited period, you may experience extended delivery lead times while we adjust to the new ways of working. We will of course keep you informed, in our usual manner, on the status of your order and scheduled delivery dates.
Please be assured we are doing our very best to manage our operations as effectively and efficiently as possible with minimum disruption to the usual level of service provided.
Many thanks for your continued support and co-operation in these very challenging times. Finally, please continue to look after each other, yourselves and your families and stay safe.