OPERATIONS UPDATE - OCTOBER 2020

Following recent government announcements, we continue to assess all the guidance and instructions that are available for companies to make their operational decisions. Our priority is to minimise the risk of transmitting the virus with the safety of our staff, customers and suppliers being paramount.
 
With the introduction of different tier restrictions in England and various lockdown plans in Wales and Scotland, we have had to review some of our practises. 

Door Showroom

Our Door Showroom has recently received a mini refurb and visitor appointments are available Monday to Friday, on a staggered basis to restrict the number of people on site. Unfortunately, we cannot currently accept visitors that reside in a Tier 3 area. Visitors from Tier 2 and Tier 1 areas may still visit and we have put in place a number of procedures to ensure the safety of both our visitors and staff. Please download our Showroom Visitor pdf for more information. Should you wish to make an appointment, please call 01283 554197 or complete our online Showroom appointment form. 

Operations & Deliveries

Our staffing levels have returned to normal and, where possible, those who can work remotely will continue to do so for the foreseeable future. However, the dynamic and changing situation may impact on our staffing levels if and when individuals are requested to self isolate. Please be assured that we will endeavour to respond to enquiries and orders as quickly as possible but that on occasion slight delays may occur.

Team members who work within our office and warehouse are doing so under strict guidelines in accordance with current Government advice. In addition, all our delivery drivers have been issued with a Responsible Delivery Procedure setting out our revised methods for safe delivery and receipt of goods.

The JB Kind sales team will be pleased to assist with any enquiry or query you may have and can be contacted via the details below.

TEL:             01283 554197

EMAIL:        [email protected]

FAX:             01283 554182

Our online trade portal is also open, allowing our partners and trade customers to check stock, pricing and place orders.

Please be assured we are doing our very best to manage our operations as effectively and efficiently as possible with minimum disruption to the usual level of service provided.

Many thanks for your continued support and co-operation in these challenging times. Finally, please continue to look after each other, yourselves and your families and stay safe.

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